Malda Division Conducts RailOne App Awareness and Ticket Checking Drive
Reporter - Shahid Alam
Malda, January 23, 2026:
In line with the objectives of the Digital India Mission, Malda Division of Eastern Railway continues its efforts to enhance passenger convenience through digital initiatives and effective ticket checking drives.
Under the guidance of *Shri Manish Kumar Gupta, Divisional Railway Manager, Malda and the supervision of Shri Kartik Singh, Senior Divisional Commercial Manager, Malda, a RailOne App digital ticketing awareness drive was conducted today, January 23, 2026 at Tinpahar Railway Station.*
During the awareness campaign, Commercial Inspector and Ticket Checking staff interacted with passengers and demonstrated the process of downloading the RailOne App, user registration and booking of tickets. On-the-spot assistance was also provided to passengers for installing and using the application. Emphasis was laid on paperless, cashless and queue-free ticketing through digital platforms.
*Key benefits of the RailOne App highlighted during the campaign included:*
*• Single mobile application for booking reserved and unreserved tickets.*
*• Live train tracking, PNR status and coach position information.*
*• Digital platform ticket booking facility.*
*• Cashless, paperless and queue-free ticketing experience.*
*• 3% discount on unreserved tickets through digital payment modes and 3% bonus on R-Wallet recharge.*
*• Access to Rail Madad, refunds and passenger feedback services.*
*Simultaneously, a ticket checking drive was conducted by the ticket checking squad at stations and onboard trains on the Sahibganj–Tinpahar–Barharwa section of the division to ensure compliance with railway rules and to curb ticketless travel.*
*During the drive, a total of 71 cases were detected and a fine amounting to ₹26,490/- was realized as penalty. Along with enforcement action, passengers were also sensitized about the benefits of digital ticketing through the RailOne App.*
Passengers were encouraged to adopt the RailOne App for a time-saving, eco-friendly and hassle-free travel experience.
This initiative reflects Malda Division’s continued commitment towards modernizing passenger services and enhancing passenger convenience.
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